Using LockDown Browser for Online Quizzes and Exams

Your course may require the use of LockDown Browser and a webcam for online exams. Your computer must have a functioning webcam and microphone. The webcam can be built into your computer or can be the type that plugs in with a USB cable. A broadband connection is also required. If you are using a Chromebook, read through the instructions and then review additional directions at the bottom of the page.

If this is your first time using the browser, you must download and install LockDown Browser from a link that will be provided by your instructor. Alternatively you can access a quiz to force the link to appear. Then allow the browser file to download and install.

The unique download link for LockDown Browser at SC4 is: https://download.respondus.com/lockdown/download.php?id=594951621

When taking an online exam that requires LockDown Browser and a webcam, remember the following guidelines:

Ensure that you are in a location where you won't be interrupted.
Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach.
Clear your desk of all external materials not permitted — books, papers, other devices.
Before starting the test, know how much time is available for it, and that you’ve allotted sufficient time to complete it.
Remain at your computer for the duration of the test.
If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test.
To produce a good webcam video, do the following:

Avoid wearing baseball caps or hats with brims
Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed or other surface where the device (or you) are likely to move
If using a built-in webcam, avoid tilting the screen after the webcam setup is complete
Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window

Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.

To ensure LockDown Browser and the webcam are set up properly, do the following:

Start LockDown Browser, log into Canvas and select your course.
If the system check does not start automatically, locate and select the Help Center button on the LockDown Browser toolbar.
Run the Webcam Check and, if necessary, resolve any issues.
Run the System & Network Check. If a problem is indicated, see if a solution is provided in the Knowledge Base. Troubleshooting information can also be emailed to our institution's help desk.
Exit the Help Center and locate the quiz named LockDown Browser Practice Quiz. It contains questions based on this document.
Upon completing and submitting the practice quiz, exit LockDown Browser. [X] Your webcam will shut off automatically.

Watch this short video to get a basic understanding of LockDown Browser and the webcam feature.

Chromebook Users:

Installation of LockDown Browser for Chromebook is as follows:

1. Log into the Chromebook and start the Chrome browser
2. Log into Canvas and navigate to the exam that requires LockDown Browser
3. Click the [Take the Quiz] button
4. Select the link for downloading LockDown Browser. This will take you to the Google Chrome Web store to add the necessary extension.
5. From the Chrome web store, select “Add to Chrome” to install the LockDown Browser Extension.
6. Once the installation is complete, you will be taken back to the Quiz.
7. Click the [Take the Quiz] button; you may need to wait for the exam setup to finish.
8. Complete your webcam check if required.
9. Complete your quiz.

For more information on LockDown Browser, or to submit a help ticket with Respondus, visit the LockDown Browser Student Help Resources Page.

This information can be downloaded: Student Quick Start Guide .